AE guarantees the inverter will be available for at least 99% of the astronomical daylight hours over a twelve-month period.
This program is available for up to 20 years for Solaron
® and PV Powered
™ inverters with the purchase of the SafeGuard PM program. It is not necessary to have an extended warranty to get this premium care.
The formula is simple and easy to administer. The numerator is the time the inverter was available during astronomical daylight hours (total astronomical daylight hours minus inverter downtime), and the denominator is the total astronomical daylight hours. This means, regardless of the weather, AE is measured on whether the inverter is available.
More than a promise, the SafeGuard Plus program ensures that AE pays a penalty for downtime below 99% to the amount paid for the SafeGuard Plus program. This program is backed by a strong balance sheet, a simple contract, and worldwide service organization.
- Rely on uninterrupted peak performance
- Virtually eliminate downtime with a rain-or-shine algorithm
- Receive compensation should the inverter fall below 99% uptime